Help
Frequently asked questions
Is it free?
Yes. Free to join, free to use, no ads. We don't sell your data.
Why didn't my post show up right away?
Everything is reviewed by a real person before it's published, so it can take a little while. You'll get an email when yours is approved, and you can always see its status on your dashboard.
Who can see my real name?
No one but our moderators. Publicly you're shown as your username, or as “Anonymous” if you chose that. Your email is never shown to anyone and is never shared.
How do I contact another parent or a seller?
Use the message button on their post or listing. Messages go through the site — neither of you ever sees the other's email address unless you choose to share it.
What makes a good review?
Specifics from your own experience. How long you used them, what actually happened, and what you'd tell another parent considering them. A detailed, honest one-star review is the most useful thing on the site. A vague rant isn't.
A review of my business is unfair. Can I get it removed?
Published reviews stay up — that's what keeps them trustworthy. But if you're the verified owner, you can post one reply to set the record straight. Reach out and we'll help you get verified.
Something here describes possible abuse or illegal activity. What do I do?
Please report it to the people who can act on it: Kentucky's Cabinet for Health and Family Services (chfs.ky.gov/agencies/dcbs) or the child-abuse hotline at 1-877-597-2331. We can't publish accusations of illegal activity, but we don't want them to go unheard.